Waste Collection Bins & Reporting

Extra Recycling Collections Explained

If your blue recycling bin is full, the council also offers an extra recycling collection under the following conditions:

• The blue bin must be left out for collection as usual, with your extra recyclable items placed next to it.


• Extra recycling - excluding large boxes, glass, and cans with sharp edges - must be put in clear or white plastic bags.


• Large cardboard boxes must be flattened and placed next to your blue bin.


• Glass items and cans with sharp edges should be placed inside the blue bin, not in plastic bags.

Restrictions on Waste Collection

To maintain the effectiveness of the waste collection system, the council has certain restrictions in place:

• The council will not collect bins or bags with incorrect types of rubbish in them.


• Plastic bags for extra recycling must be provided by the household.


• Any other bags, sacks or side waste that would normally go in your green/grey or brown bin will not be collected separately.

Which waste goes in what colored bins?

These bins cover three main categories; Blue Bins for recyclables, Brown Bins for garden waste, and Green or Grey Bins for general refuse.

Blue Bins-Promoting Recycling

Helping our planet begins at home. The well-organised blue bins serve as containers for recyclable waste. The following items are approved for deposit in the blue bins:

• Paper materials like newspapers, magazines, junk mail, loose shredded paper, and envelopes


• Phone directories and catalogues


• Cardboard


• Aerosols


• Food tins


• Drink cans and cartons


• Plastic bottles, food trays, and yoghurt pots


• Tetra Pak packaging


• Glass bottles and jars (excluding other types of glass)

Brown Bins-Repurpose Your Garden Wastes

Brown bins cater for organic waste from your gardening activities. Please note that any form of bag or sack including compostable or bio-degradable bags are not to be used in this bin. Permissible items are:

• Grass cuttings


• Prunings


• Leaves


• Cut flowers


• Clean straw or hay


• Branches under 10cm in diameter

Green or Grey Bins-For General Wastes

The green or grey bin collection views to providing a solution for general household waste disposal. Items suitable for this bin include:

• General refuse and pet waste


• Plastic bags and polystyrene


• Light bulbs (excluding fluorescent bulbs)


• Glassware such as Pyrex and mirrors


• Sanitary products and nappies


• Food waste (cooked and uncooked food, vegetable peelings, meat and bones, egg shells, plate scrapings, teabags and coffee grounds) can be wrapped in newspaper or kitchen paper towels before disposal.

To maintain the effectiveness of the waste collections bins system, it is of utmost importance that items are correctly sorted and placed in the right bins. This collective effort would significantly aid the drive to reduce, reuse and recycle, thereby paving the way towards a sustainable future for our community.

Reporting A Missed Bin Collection

Missed bin collections can be a total inconvenience causing potential health and safety hazards. If the local council has missed your bin collection, here's a guide on how to report it. They operate through online systems or special apps to make reporting more convenient.

Online Reporting

Most local councils in the UK have an online reporting system to lodge complaints about missed bin collections. Here's how to make use of it:

1. Find your local council and visit their website, every local council has its dedicated website which provides all the services it offers including a section for reporting missed bin collections.



2. Look for the correct section: Navigate to the 'Waste and Recycling' part of the site. Here, look for a link or button that says 'Report a Missed Collection' or something similar.



3. Fill in the correct details: Provide all the required information. This might include your address, the type of bin that was missed (recycling, general waste, etc.), and the date of the missed collection.



4. Submit your report: After filling in the required information, click on the 'submit' button. The council will then receive your report and take the appropriate action.

Report Via The App

Alternatively, some local councils are adopting more modern platforms, such as mobile apps to provide easier access to their services. Follow these steps if your council offers an app:

1. Download the app: The council should provide a link to their official app on their website, or you can find it by searching your device's app store under your local council name.



2. Sign up: You may have to sign up with your email address and other personal information to use the app. Remember to set a strong password to protect your account.



3. Report the missed collection: Once you are logged in, navigate to the 'missed bin collection' report section. Enter all necessary details as prompted.



4. Submit your report: Once you have input all the necessary information about the missed collection, tap the submit button. Your report will be sent directly to the council.

Remember that whether you use the online reporting system or the mobile app, your report will be sent to the local council for review. They will then take the necessary action to arrange for the missed collection, usually within a few working days. Keep in mind that councils often have certain cutoff times to report missed bin collections, so do ensure to report promptly.